Terms & Conditions
Last Updated: June 7, 2026
Welcome to Robert Limousine (RobertLimo.com). By accessing our website, requesting an instant quote, or booking our luxury car and chauffeur services in the Tampa Bay area, you agree to comply with and be bound by the following terms and conditions.
1. Booking and Reservations
All reservation requests made through our online booking interface or via phone are subject to vehicle availability and final confirmation. To guarantee a high-end luxury ride experience:
- Clients must provide accurate pick-up locations, drop-off destinations, times, and flight numbers if applicable.
- We reserve the right to upgrade vehicles or adjust specific chauffeurs to maintain corporate safety standards without extra charges to the client.
2. Pricing, Rates, and Billing
Our instant pricing modules calculate estimates based on standard travel times and mileage within the Tampa Bay region:
- Final totals may include additional parking fees, tolls, airport gate fees, or unscheduled waiting times.
- A valid credit card must be authorized prior to dispatching any fleet vehicle (Sedan, SUV, Limo, or Van).
3. Cancellation and Refund Policy
We understand plans change, but to protect our dedicated chauffeurs, we enforce a strict cancellation protocol. Cancellations must be submitted via email or direct phone support. Cancellations made inside our restricted windows (e.g., less than 24-48 hours before pick-up) may incur a partial or full reservation charge. No-shows at airports or hotels without communication will be billed at full itinerary value.
4. Passenger Conduct and Damage Policy
To maintain our spotless premium fleet quality, smoking, vaping, or illegal substance usage is strictly prohibited inside all vehicles. Any physical damage to the limousine interior, electronic entertainment units, or excessive cleaning required due to passenger negligence will result in an automatic damage fee charged to the client's authorized credit card.
5. Limitation of Liability
Robert Limousine monitors flight details and local Tampa traffic patterns to guarantee punctual pick-ups. However, our team is not responsible for extreme delays caused by unpreventable circumstances such as air traffic controller delays, sudden weather anomalies, accidents, or major highway closures. We prioritize customer safety above all else.
6. Contact and Corporate Legitimacy
If you have any questions regarding these booking regulations, cancellation terms, or liability scopes, reach out to our administration:
Robert Limousine
Support Email: info@robertlimo.com
Official Domain: www.robertlimo.com
Operating Area: Tampa, Florida Focus
